Important Notice: By using the cxsuper live platform, you confirm that you have read and fully agree to these Terms & Conditions. If you do not agree with any of the terms, please refrain from using the platform.
1General Terms & Conditions
These Terms & Conditions form a legal agreement between cxsuper live and all its users. Accessing or using the platform via the cxsuper live website, mobile app, or any other channel constitutes your agreement to be bound by these terms.
- These Terms & Conditions are available in both Bengali and English. In the event of any dispute, the English version shall prevail.
- cxsuper live reserves the right to modify these Terms & Conditions at any time.
- Continuing to use the platform after any changes means you have accepted the new terms.
- These Terms & Conditions apply to adults (18+) only.
2Account Registration & Eligibility
Specific eligibility criteria must be met to open an account on cxsuper live. All information provided during registration must be accurate, complete, and up to date.
Eligibility Requirements
- You must be 18 years of age or older.
- You must be opening an account from a legally eligible location.
- Each individual is permitted to hold one account only.
- The name, address, and phone number provided at registration must be completely accurate.
KYC Verification
Cxsuper live may request identity verification (Know Your Customer – KYC) at any time. KYC is mandatory before withdrawals or large transactions. You may be required to submit a photo of your National ID, passport, or driving licence.
If a single person opens multiple accounts, all accounts will be permanently closed and all deposited funds may be forfeited.
3Deposit & Payment Terms
Making a deposit on cxsuper live means you are voluntarily adding funds for gaming purposes. We accept deposits via bKash, Nagad, Rocket, bank transfer, and cryptocurrency.
- The minimum deposit amount is BDT 100 (bKash & Nagad).
- No processing fee is charged on deposits.
- You must use a payment method registered in your own name only.
- The use of third-party payment methods is strictly prohibited.
- Following a successful deposit, funds are generally credited to your account within 1–15 minutes.
4Withdrawal Policy
Certain conditions must be met before withdrawing from cxsuper live. We always aim to process withdrawals as quickly as possible.
General Withdrawal Terms
- KYC verification must be completed prior to withdrawal.
- Withdrawals must be made via the same method used for the deposit (wherever possible).
- The minimum withdrawal amount is BDT 500.
- The wagering requirement must be fulfilled before withdrawing from the bonus balance.
- Withdrawals may be temporarily suspended if suspicious activity is detected.
Processing Time: Mobile banking typically takes 1–6 hours, bank transfers 1–3 business days, and crypto depends on network conditions.
5Bonus & Promotion Terms
Cxsuper live regularly offers a variety of bonuses and promotions. Each bonus is subject to specific terms and conditions.
General Bonus Terms
- The first deposit bonus is available to new members only and can be claimed once.
- Each bonus has a set wagering requirement (typically 10–30x).
- Withdrawals cannot be processed until the bonus wagering requirement has been met.
- Bonuses must be used within a specified time limit after being credited.
- Attempting to claim the same bonus more than once will result in forfeiture of the bonus.
cxsuper live reserves the right to detect and act on bonus abuse. Accounts found to be abusing bonuses may be suspended.
6Gaming Policy
All game outcomes on cxsuper live are governed by a Random Number Generator (RNG) and are internationally certified. No one can predetermine the result of any game.
- In the event of any dispute regarding game outcomes, the decision of cxsuper live is final.
- If a game is declared void due to a technical error, the wager will be refunded.
- If a game is interrupted due to loss of internet connection, the server record will be treated as the authoritative source.
- Once a bet is placed on Sports Betting, it cannot be changed or cancelled.
7Prohibited Activities
The following activities are strictly prohibited on cxsuper live. Any violation will result in permanent account closure.
- Creating or operating multiple accounts.
- Money laundering or transactions involving illegal funds.
- Exploiting the bonus system through unethical activity.
- Using software bots or automated tools to play games.
- Depositing funds from a third party or playing on another person's account.
- Attempting to access or hack into cxsuper live's systems.
- Stealing information from or defrauding other members.
Warning: cxsuper live reserves the right to notify the relevant authorities if fraud or illegal activity is suspected.
8Account Suspension & Closure
Cxsuper live reserves the right to temporarily suspend or permanently close any member's account at any time and for any reason.
- Accounts may be closed without notice in the event of a rule violation.
- Members may also voluntarily close their own account at any time.
- Any valid balance will be returned prior to account closure.
- If an account is closed due to a rule violation, any bonus balance may be forfeited.
9Privacy & Data Protection
Cxsuper live takes the privacy of your personal data seriously. Full details are available in our Privacy Policy.
- All data is secured with SSL encryption.
- Your information is never sold or shared with third parties.
- cxsuper live may be required to disclose user information to authorities when mandated by law.
10Limitation of Liability
Cxsuper live strives to provide uninterrupted service at all times. However, there are certain limitations to our liability.
- cxsuper live is not liable for any losses resulting from technical errors, server downtime, or internet connectivity issues.
- cxsuper live is not liable for delays caused by third-party payment providers.
- cxsuper live is not responsible for any game interruptions caused by the member's own device or network issues.
- The right to suspend service due to external factors (natural disasters, government directives) is reserved.
11Responsible Gaming
Cxsuper live believes gaming should be a healthy form of entertainment, not a source of addiction. That is why responsible gaming is our top priority.
- You can set your own deposit limit.
- You may set up a self-exclusion for a specified period.
- Our support team is available to assist with any gaming-related issues.
- We take strict measures to protect minors from accessing our gaming platform.
To learn more about Responsible Gaming
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12Terms Changes & Contact
Cxsuper live may update these Terms & Conditions at any time. For significant changes, members will be notified via email or an on-platform notification.
- The date of any terms update will be noted at the top of this page.
- Continued use of the platform after any changes constitutes acceptance of the updated terms.
- For any questions or complaints, please contact our 24/7 support team.
Frequently Asked Questions About the Terms
The wagering requirement means you must place bets totalling a specified multiple of your bonus amount before you can withdraw it. For example, if you receive a bonus of BDT 1,000 with a 10x wagering requirement, you must wager a total of BDT 10,000 before withdrawing.
cxsuper live only closes accounts in cases of rule violations, fraud, or illegal activity. We endeavour to provide a reason wherever possible. Closing accounts without cause goes against our policy.
For significant changes, a notification will be sent to your registered email address. A notice will also be displayed when you log in to the cxsuper live platform. Please keep your email address up to date at all times.