Legal Documents

Cxsuper live Privacy Policy – How Your Information Is Protected

We place the highest importance on the privacy of your personal data. On this page, learn how cxsuper live collects, stores, and protects your information.

Last Updated: June 2026 SSL Encrypted Not Shared with Third Parties

Our Privacy Commitment

How Safe Is Your Data at cxsuper live – At a Glance

Bank-Grade Security

All data on cxsuper live is secured with 256-bit SSL encryption – the same standard banks use to protect your financial information.

Never Sold to Third Parties

Your personal data is never sold or rented to third parties. This is a firm commitment from cxsuper live.

Data Under Your Control

You have the right to view, correct, or request deletion of your data. We honour all such requests.

Secure Data Storage

Your data is stored on secure servers. Firewalls and multi-layer security measures are in place to prevent unauthorised access.

Cookie Transparency

This policy clearly explains which cookies cxsuper live uses and the reasons for using them.

Notice of Changes

We'll give you advance notice of any significant changes to this Privacy Policy. No surprises.


Brief overview: This Privacy Policy explains in detail how cxsuper live collects, uses, and protects your data. By using cxsuper live, you are considered to have agreed to this policy.

1Introduction & Scope

Welcome to cxsuper live. We understand how important the privacy of your personal information is to you. That is why cxsuper live has treated data protection as a top priority from day one.

This Privacy Policy applies to the cxsuper live website, mobile app, and all related services. It takes effect from the moment you use our platform or get in touch with us.

We want you to use cxsuper live with complete peace of mind. That is why this policy is written in plain, straightforward language – so you can understand it easily.

2What Information We Collect

Cxsuper live only collects information that is necessary to deliver our services. We do not gather data beyond what is required.

Directly Provided Information

  • At registration: full name, date of birth, email address, and phone number.
  • For KYC verification: a photo of your National ID or passport is required.
  • For payments: mobile banking number or bank account details.
  • When contacting support: conversation history.

Automatically Collected Information

  • IP address and device type (for security purposes).
  • Activity logs on the platform (to ensure fair gaming).
  • Browser information and operating system.
  • Cookie and session data.
Type of Information Purpose of Collection Required?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Email & Phone Account Security & Communication Yes
Payment Information Deposit & Withdrawal Process Yes
Identity Document (KYC) Identity Verification & Validation Withdrawal
Device & IP Fraud Prevention & Security Automatic

3How We Use Your Information

Cxsuper live uses your data only for specified purposes. It is never used unnecessarily or without authorisation.

  • To create and manage your account and ensure its security.
  • To process deposit and withdrawal transactions.
  • To provide customer service and support.
  • To prevent fraud and money laundering.
  • To meet legal and regulatory obligations.
  • To improve platform quality and services.
  • To send you promotional offers, with your consent.
We never share your data with third parties for advertising purposes.

4Data Sharing & Disclosure

Cxsuper live keeps your information confidential. However, there are limited circumstances in which sharing certain data may be necessary.

When Information May Be Shared

  • Payment Provider: Solely to complete transactions with bKash, Nagad, or your bank.
  • Legal Obligation: To comply with lawful orders from courts or government authorities.
  • Fraud Prevention: To assist relevant authorities in investigating serious offences.
  • Technology Partners: Limited data shared solely for service operations, under strict confidentiality agreements.
Your information is never shared with third parties for marketing or advertising purposes — this is an absolute and non-negotiable policy of cxsuper live.

5Cookie Policy

Cxsuper live uses cookies on its website and app. Cookies are small data files stored on your device that help enhance your experience.

Cookies We Use

  • Essential Cookies: For login sessions and security – the platform cannot function without these.
  • Performance Cookies: To monitor platform speed and performance.
  • Functionality Cookies: To remember your preferences (language, settings).
  • Analytics Cookies: To collect anonymized usage data for platform improvement.

You can manage or decline cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

6Data Security Measures

Cxsuper live follows the highest industry standards to protect your data. Our security infrastructure operates on multiple layers.

  • All communications are secured with 256-bit SSL/TLS encryption.
  • Server firewalls and intrusion detection systems are active.
  • Payment information is stored in compliance with PCI DSS standards.
  • Sensitive data is stored in a separate, encrypted database.
  • Regular security audits and penetration testing are conducted.
  • Automatic alerts are sent in the event of suspicious account access.
That said, no system is 100% secure. Keep your password strong and never share it with anyone.

7Your Rights

Cxsuper live respects your data rights. You may exercise any of the rights listed below at any time.

Right to Access Your Data

You have the right to know and review what information cxsuper live holds about you.

Right to Rectification

To correct any incorrect or outdated information, please contact our support team.

Right to Erasure

You may request deletion of your data after closing your account.

Right to Object to Processing

You may object to the use of your data for marketing or analytics purposes.

Right to Data Portability

You may request a copy of the data we hold about you.

Right to Restrict Processing

You may request that we restrict the use of your data for certain purposes.

To exercise your rights, please contact our support team. We will respond within 30 days.

8How Long We Retain Your Data

Cxsuper live does not retain your data longer than needed. The retention periods for each type of information are outlined below:

  • Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
  • Transaction records: 7 years (required for financial regulatory compliance).
  • Gaming History: 3 years.
  • Support contact: 2 years.
  • Cookie Data: Upon session expiry or a maximum of 1 year.

9Children's Privacy

Cxsuper live is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If we become aware that personal data has been collected from a minor, we will immediately delete that information and close the associated account.

If you believe a minor is using cxsuper live, please notify our support team immediately.

10Privacy Policy Updates

Cxsuper live may update this Privacy Policy from time to time. Changes may be necessary due to legal updates, new services, or adjustments to our operations.

  • We will notify you of significant changes via email or platform notification in advance.
  • The date of any update will always be displayed at the top of this page.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

11Contact Us

For any privacy-related questions, concerns, or rights requests, please reach out to the cxsuper live support team.

Live Chat
Available 24/7

Privacy FAQs

No, cxsuper live never asks for or stores your bKash PIN, password, or bank OTP. Our payment system only retains transaction reference numbers and amounts. Anyone requesting such details is not a cxsuper live representative.

cxsuper live does not share your data with external advertisers. However, we may analyse your in-platform preferences to suggest relevant bonuses or games tailored to you.

After account closure, certain data (transaction records, KYC data) may be retained for a specified period due to legal requirements. However, marketing data and non-essential information will be deleted upon your request.

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Not Shared with Third Parties
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